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Digital illustration showing Freshworks and FireHydrant logos connected by data streams, symbolizing an acquisition in AI-powered incident management.

Freshworks Acquires FireHydrant: AI-Powered Incident Management

By The PIP News Desk 15 Dec, 2025 Acquisition AI business FireHydrant Freshworks incident management market expansion SaaS startup technology

Freshworks acquires FireHydrant, an AI-powered incident management platform. This strategic move expands Freshworks’ offerings in the SaaS market, enhancing customer engagement and IT solutions.