Agility as Structural Imperative for Business Resilience Amidst Volatility
By ThePip Desk
Business leaders at Fortune India’s MPW 2026 stressed agility, customer focus, and resilience as critical strategies for navigating geopolitical shifts and AI advancements.
The 16th edition of Fortune India’s Most Powerful Women (MPW) 2026 event in Mumbai converged on a critical consensus among India’s business leaders: the enduring structural imperative for agility and a steadfast, long-term customer focus amidst a highly volatile global landscape. This strategic orientation, articulated by figures such as Pavitra Shankar of Brigade Group, Mansi Virani of Balaji Wafers, and Devita Saraf of The Vu Group, advocates for a first-principles approach to resilience rather than mere reactive adjustments to disruption.
The prevailing environment, characterized by escalating geopolitical tensions, the accelerating pace of artificial intelligence (AI) advancements, dynamic consumer preferences, and broad economic uncertainty, demands that companies move beyond short-term tactical responses. The core analytical position emerging from the discussions is that only businesses structurally engineered for adaptability and rooted in fundamental customer needs will sustain competitive advantage.
Anchoring in Fundamentals Amidst Disruption
Pavitra Shankar, Managing Director of Brigade Group, highlighted the strategic error in making fear-driven decisions during periods of heightened uncertainty. Her framework suggests that while technological and geopolitical shifts are significant, fundamental human and business demands persist and evolve. For instance, the need for physical spaces—ranging from residential real estate to advanced data centers—remains constant, simply morphing in form and function. Shankar’s insight underscores the importance of identifying and building competitive advantages that are inherently difficult for rivals to replicate, thereby creating structural moats.
Building Resilience Through Supply Chains and Talent
Mansi Virani, Director at Balaji Wafers, offered a compelling case study on resilience, noting her company’s origins in overcoming severe drought-induced agricultural uncertainty. This historical context informs a core strategic pillar: the strengthening of supply chains through diversified sourcing channels. Such diversification acts as a structural shock absorber, enabling consistent operations and sustained customer satisfaction even when facing external disruptions. Virani further pointed to AI and data analytics as increasingly load-bearing components in the Fast-Moving Consumer Goods (FMCG) sector, automating processes and enhancing decision-making capabilities.
Beyond operational resilience, Virani also addressed the evolving dynamics of the workforce, observing that younger employees are actively challenging traditional workplace norms. This trend necessitates a structural re-evaluation of established organizational practices, pushing companies to foster environments that encourage critical questioning and innovation from within their talent pool.
AI as a Catalyst for Structural Transformation
Devita Saraf, Founder, Chairperson, and CEO of The Vu Group, presented a perspective on AI that frames it not as an existential threat, but as a profound structural opportunity. She posited that AI is poised to generate entirely new categories of jobs, industries, and economic ecosystems, rather than merely displacing existing ones. Saraf’s analysis positions India’s vibrant entrepreneurial ecosystem as uniquely suited to capitalize on this technological inflection point, leveraging historical resilience to transform uncertainty into a fertile ground for innovation and expansion.
The discussion also delved into the structural shifts required for managing the Gen Z workforce effectively. Shankar observed a proactive self-advocacy among younger professionals, while Virani advocated for organizational cultures that actively encourage employees to challenge assumptions. Saraf concluded that leadership in the AI era must transition from a model of control to one of empowerment, providing younger talent with a clear strategic vision and the autonomy to execute it with passion. The collective sentiment reinforced that despite rapid changes across technology, business models, and global risk factors, companies prioritizing structural agility, resilience, and a unwavering focus on long-term customer needs are best equipped to navigate future disruptions successfully.